Shipping & Returns
Shipping and returns are handled case by case for B2B actuator samples and bulk orders.
Shipping
Shipping method, packaging, declared value, destination country, and freight cost are confirmed after RFQ review. Small samples may use express delivery; bulk orders may require air or sea freight depending on quantity and dimensions.
Samples
Sample availability and lead time depend on supplier stock, stroke length, feedback option, cable, bracket, and customization requirements.
Returns
Returns or replacements must be reviewed against the confirmed specification, sample approval, order terms, and documented issue details. Custom actuator orders may not be returnable unless a confirmed manufacturing defect is verified.